21-11-2014 18:55
05-12-2014 15:02
Hi @Anonymous User
Thanks for posting. If you are a new customer and have never used NOW TV before you can get the 30 day free movie trial.
Please click on any movie content and it should allow you start you trial. Please get in touch if you have any issues.
Thanks
Ranj
NOW TV Team
22-11-2014 16:06
22-11-2014 16:40
Hi @Anonymous User
Sorry to hear you're having this issue.
A member of the NOW TV Team will be in touch shortly via email to help you further.
Thanks,
Steve
NOW TV Team
03-05-2015 10:21
Hi
My movie pass payment could not be taken as I've had a new card and hadn't registered it before the payment was due. I have updated the new details as the email told me to and I should have been given the option to restart pass or to buy another one. The buy now pass link is there however when i click on it nothing happens? No page loads....just nothing so I am unable to buy another pass. Can anyone fix this for me? Thanks
03-05-2015 17:04
Hi @Anonymous User
Thanks for your post.
Can you please tell me which device you're using to re-purchase the pass? Does it come up with any error message?
Birgit
NOW TV Team
12-05-2015 21:21
im having account problems i cant enter my account on my ps4 or andriod and ive pu the details in but it wont appected it. Also im got a sky sports pass at moment and i cant watch due this.
13-05-2015 20:20
Hi @Anonymous User
Sorry to hear that 😞
I'll get this looked into with our technical team. Please keep an eye on your email inbox.
Birgit
NOW TV Team
14-08-2015 12:33
I received a message to say my subscription was not renewed as they could not take payment.
I logged into my account yesterday and it said I could have next month for £1 and then £6.99 after that for the Entertainment pass, I paid the £1 which has gone out of my bank.
I have now received another message today to say the same thing - subscription not renewed.
What is happening please?!
14-08-2015 12:42 - edited 14-08-2015 12:43
Hi @Anonymous User
Thanks for your post, sorry to hear you're having problems with your account. I would suggest logging into https://watch.nowtv.com/ and have a look to see if your passes are showing up correctly under My Passes.
I hope this helps, if not please re-post and a member of the NOW TV Team/forum member will be able to offer you further support.
14-08-2015 13:01
14-10-2015 16:03
I'm having trouble buying a movie pass. It's taken payment from me before but won't let me buy again!