You’re viewing an archived page
This page has been kept for reference, but it may contain out-of-date or inaccurate infomation. Browse active boards instead.
Google Search for NOW TV phone number. Top result:
This post has been archived
This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.
This post has been archived
This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.
Hi @Anonymous User
Thanks for your post and welcome to the forum. Click on this link http://help.nowtv.com/article/None-of-the-above and hit the Contact Us box on the left of the page, this will take you to the Live Chat & Email options (8am - Midnight).
Hope this helps
This post has been archived
This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.
guys, i got this number for Now TV from Vodafone. Try your luck [NUMBER REMOVED]
This post has been archived
This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.
This post has been archived
This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.
This post has been archived
This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.
@Anonymous User wrote:
I have noticed that now tv have been taking 2 payments out a month which I £9.99 each time for the last 3 months. I don't if it has happened after the 3 months as I can't see my bank statements past the 3 months at the moment
I would like to know why you have been taking the extra payments and I would now like to cancel now tv as you have been taking what you shouldn't have been taking and I would also like the extra takings back into my account
Hi and welcome to the forum @Anonymous User,
The most probable reason why you've been charged is because all the NOW TV service(s) you've subscribed to 'roll on' automatically if they're not cancelled prior to any 'free trial', 'voucher pass' or 'monthly' subscription expiring!
You should however be able to get your subcription payment(s) returned to you provided you've have not viewed any content. All of which the NOW TV people will thoroughy check.
That being said, given that this is an 'Bills and Payments' (ie: account) related issue, I suggest you contact a NOW TV representative via the forums 'live chat' facility.
The easiest way of contacting 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
And just-so-as-people-know: -
Cheers
This post has been archived
This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.
I'd recommend going with the online chat over calling although you may still be waiting a while to talk to someone in resolving your issue.
I've been queing for over an hour and a half through their main help contact number for an issue which is not down to me. Very, very dissapointed in the service provided.
This post has been archived
This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.
@Anonymous User wrote:I'd recommend going with the online chat over calling although you may still be waiting a while to talk to someone in resolving your issue.
I've been queing for over an hour and a half through their main help contact number for an issue which is not down to me. Very, very dissapointed in the service provided.
Hi @Anonymous User,
If you're currently experiencing a payments and/or passes issue, NOW TV are aware that there is a problem with the payments system. As stated here: Issues with Payments 10/09/2016
Cheers
This post has been archived
This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.
Perhaps it would of been a good idea to have recorded message addressing the issues you were having so customers like myself were informed when initially making the call to the help desk. and save me waiting for a extreme period of time.
To make matters worse one of online chat team has essentially just cut me off when I (politely) expressed my dissapointed. This is very poor service.
This post has been archived
This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.