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Observer

Re: Re:HELP HELP HELP HEP

It wont allow me to complete the siging up process - its ridiculous and i'm getting frustrated.  This is supposed to be easy!!

 

Please, someone help

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NOW TV Team (Retired)

Re: Re:HELP HELP HELP HEP

Hi @help8

 

Thanks for posting, sorry for the delay. Can you make sure the sign up has been completed via a laptop/PC via the website first and then try to activate your box and sign in with the same details. If you still have some issues then please re-post. 

 

Apologies for the inconvenience and trouble this has caused.

 

Cheers

Ranj

NOW TV Team

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Advocate

Re: Where is the live chat?

The live chat seems to not be working, i need to speak to someone about my devices as my box broke and i need to add the new one but it wont let me till the 1st of March. Can someone help me with this situation, thanks.


@Screamager45 wrote:
I can't find the live chat section does anyone have a link?

 

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NOW TV Team (Retired)

Re: Where is the live chat?

 

Hi @Jazminesines

 

Thank you for your post.

 

Unfortunately there was an issue with live chat, this should now be rosolved this link will give you more information - http://po.st/BzCj1i

 

How can I help?

 

Regards

 

Sue

NOW TV Team

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Advocate

Re: Where is the live chat?

Live chat link is missing, your bloody phone line has ripped me off 20 quid n I would like it bloody refunded

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Legend 5
Legend 5

Re: Where is the live chat?

@LONGESTKID there is no phone line, so NOW TV can't have ripped you off if you've dialled some random company.

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I'm a Community Contributor not staff, so whilst I know a lot about the service I will be unable to help with any account issues.
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Advocate

Re: Where is the live chat?

fdgdfgfdgdfgfdt

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Advocate

Re: Where is the live chat?

Oh and apologies for the 'bloody', I'm obviously a little stressed by the amount of hassle dealing with Now TV has cuased so far. I actually like the TV package, just not the amount of stress and the phone bill incurred as a result of poor web design on an internet only company

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Advocate

Re: Where is the live chat?

The #### werent even a swear lol

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Advocate

Re: Where is the live chat?

It wasnt a random compnay. It was SKY GO on a phone number that comes up on a google search for NOW TV.

 

Poorest service I have EVER had

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