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Anonymous User
Not applicable

Where is the live chat?

I can't find the live chat section does anyone have a link?
1 ACCEPTED SOLUTION
Anonymous User
Not applicable

@Anonymous User you will need to contact live chat about this between 8am and midnight. Visit help and search for your issue (not how to contact them), click the most relevant article, at the bottom of the page will be a Contact Us button, click this and you reach the Contact Us page, if Live Chat is open and an agent is free the button will be blueish. If it's grey, hit refresh in five minutes time as they will all be busy.

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86 REPLIES 86
Anonymous User
Not applicable

How can I speak to a staff member ..?
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. There's no telephone number for NOW TV unless you are a Combo (broadband) customer but you can send a message or go on live chat. To get to both these options , go to the following help page and choose the live chat option.

http://https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

Anonymous User
Not applicable

Can not sign in to now tv ?
Anonymous User
Not applicable

I have put in my email and password and it comes up with 2 things 1 is there is a error and other is invalid account
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. Are you sure you're signing in with the right username and password?
You might want to have a word with live chat who will help you.

 

You can send the NOW TV Team a message or get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(choose the options that apply to you, or expand the Anything Else section)

Anonymous User
Not applicable

Hi I have a tp link n600 router and it is asking for a VLAN ID number
Anonymous User
Not applicable

I'm having trouble connecting my tp link n600 router the internet. in the quick setup it asks for a VLAN ID number between 1 and 4094. can anyone help