17-04-2018 10:37
Morning all,
New to this and have a couple of questions..
Thnx
17-04-2018 10:46 - edited 17-04-2018 10:47
@Anonymous User Welcome to the forum.
1. Do you mean you already have an entertainment pass running on your account? If so its already active and you can watch it anytime, but you can't extend it if you're not using it at the moment. Entertainment passes roll over automatically unless cancelled so if you don't cancel it will renew on 26th April and you will be charged for another month.
2. to cancel, go to your My Account > My Passes page
https://account.nowtv.com/passes
click cancel next to the pass and follow ALL the steps right to the end until it confirms cancellation (you should receive an email confirmation). More info here