cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Trying to change card payment details

Have severally tried but still say the details r incorrect... which I have checked but find no mistake 

1 REPLY 1
Andy
Legend 5
Legend 5

@Anonymous User Welcome to the community. Have a look at the following help page which lists some common reasons cards aren't accepted

https://help.nowtv.com/article/why-wasnt-my-payment-authorised

But if you still have problems pop onto live chat and see if they can track down the issue for you. You can get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(expand the Anything Else section at the bottom for options)