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Anonymous User
Not applicable

Telephone land line port from virgin

Hi

i have just taken Now tv fibre broadband which was set up successfully yesterday.

Is it really true that I can't get my old virgin number ported over?....its still active.

thanks

 

2 REPLIES 2
Andy
Legend 5
Legend 5

@Anonymous User Welcome to the forum. Things are more awkward with Virgin as they are on a completely separate network, you should have been informed when applying if you could keep your number or not. NOW TV aren't able to cancel your Virgin subscription when you switch from Virgin so you need to contact them yourself to get itmcancelled but I would give the NOW TV Broadband Team a call to double check they can't move the number across. 

 

You can find the telephone number for the Broadband Team by going to your My Account > My Package page

https://account.nowtv.com/my-package

and click the Moving Home section.

Anonymous User
Not applicable

Thanks...its not a big deal.

No one hardly ever called on it except spammers concerned about my "recent accident" that I never had.