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Anonymous User
Not applicable
‎04-10-2017 16:40

Speak to someone

Why does the 'get in touch button' not work? I need to speak to someone about incorrect billing
3 Replies
Anonymous User
Not applicable
‎04-10-2017 16:40

Hope someone can help!
0
SeeMoreDigital
Legend 5
Legend 5
‎04-10-2017 16:42

In response to Anonymous User

Hi @Anonymous User,

 

You'll find it easier to contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers might not be sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • To 'Send us a message', click on the light blue 'Send Message' button.
  • To start a 'Live Chat', click on the dark blue 'Chat online' button.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers

0
4268
Legend 5
Legend 5
‎04-10-2017 16:43

In response to SeeMoreDigital

@Anonymous User if you click the red text in my signature it will take you to contact page.

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
0