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Tom-R
NOW TV Team (Retired)

Some payments from Mastercard not going through

We're aware of an issue affecting customers paying for NOW TV with a Mastercard issued by certain banks.

 

If affected, your pass won't auto-renew at the end of the month, but your bank will be unaware of any issues with your card.

 

We're working to fix this issue as soon as possible, and are sorry for any inconvenience caused. In the meantime, if you have an alternative card, you can switch over to that in your account.

 

To be updated when this issue is fixed, click Topic Options and Subscribe above this message.

1 Reply
Pete-N
Helper 3

Re: Some payments from Mastercard not going through

This issue has been resolved.