10-03-2018 18:39
10-03-2018 18:44
@Anonymous User
Welcome to the forum. Sky Store and NOW TV logins are no longer synced which means if you've changed either password recently it doesn't update the other. Try going to www.skystore.com and logging into the website version eith the username and password you think it should be and if you aren't able to sign in successfully follow the steps to reset your password until you can log into the website successfully. You should then be able to log into the app with the same credentials. Moving forward remember your NOW TV login will be separate from your Sky Store one.