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Newbie

Sky store

Now tv has recently logged me out of sky store on now tv. Every time I try to log back in it’s saying it’s the wrong details however they are not as I have logged in online. As well as that it’s saying there’s a connection issue, but I’ve chafed and it’s saying the now tv biz is fine and everything is working normally

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Legend 5
Legend 5

Re: Sky store

@Donte

 

Welcome to the forum. Sky Store and NOW TV logins are no longer synced which means if you've changed either password recently it doesn't update the other. Try going to www.skystore.com and logging into the website version eith the username and password you think it should be and if you aren't able to sign in successfully follow the steps to reset your password until you can log into the website successfully. You should then be able to log into the app with the same credentials. Moving forward remember your NOW TV login will be separate from your Sky Store one.

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

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