Reset devices

[Anonymous User]

Can someone please reset my devices? I only just found out about the limit after having bought a new tv and have to wait until the 1st May before I can add it. This was for my disabled sister so she could watch on a large screen so would be very grateful if someone could resolve.

Many thanks.

[Anonymous User]

@Anonymous User

Hello 🙂

As this is an account based issue you will need to contact live chat to see if they will reset your devices for you as a courtesy.

To access live chat:

☻ Click here.

☻ Scroll down to the bottom and click the contact us button in the lower left.

☻ Live chat should appear on the right hand side.

☻ An pop up box should appear with a drop-down box, select the most appropriate option and request chat.

Hope this helps 🙂

[Simon-J · Accepted solution]

Hi @Anonymous User,

I'll take a look at your devices and then should be able to get this sorted for you if this is the first time.

Thanks

Simon

NOW TV Team

[Anonymous User]

@Simon-J 

Thanks very much.