26-04-2017 8:18
26-04-2017 8:54
Hi and welcome to the forum @Anonymous User,
Even if you exclusively use voucher code passes or have a free pass, you still need to have an active debit/credit card registered to your NOW TV account as it's a mandatory requirement of having a NOW TV subscription.
That being said... For security reasons, all 'account' related issues (such as, NOW TV account removal/card details removal and refunds) are subject to the Data Protection Act, which means it's more appropriate for you to directly contact a NOW TV representative rather than asking one of them (or somebody who may be posing as one of them) to contact you via the forum!
You can contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
Cheers