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Anonymous User
Not applicable

Refund

Will I get a refund if I cancelled the movie pass the same day they took money?
2 REPLIES 2
SeeMoreDigital
Legend 5
Legend 5


@Anonymous User wrote:
Will I get a refund if I cancelled the movie pass the same day they took money?

Not automatically @Anonymous User,

 

However, given that this is an 'account' related issue (which is subject to the Data Protection Act), I suggest you contact a NOW TV representative via the forums 'Live Chat' facility [and explain your requirements to them]... They're usually pretty quick at resolving such things 😉

 

The easiest way of contacting 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • Click on the blue 'Start Live Chat' button on the left of the web page.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers

Anonymous User
Not applicable

Hi @Anonymous User,

 

Thanks for getting in touch. 

 

I will need to take a look into your account and will personally email you back so please do keep an eye out for it 🙂

 

Thanks, 

 

Seema

NOW TV Team