18-09-2018 19:48
Tonight i bought a day pass to watch one of the EFL games. I did not realise until i had bought and activated the pass that i could not use the ‘red button’ feature that is clearly worded on the now tv app (on apple tv). Would like a refund because i will be not using the pass or at the very least a day pass to be used at another time when my team are playing. Kind Regards, Paul
18-09-2018 19:55
I’ve done the same thing, I’m absolutely fuming, they should be more clear on these sort of things. If I don’t get a refund or any other option they can say goodbye to this customer and I presume many more.
18-09-2018 19:57 - edited 18-09-2018 19:58
I can imagine a lot of people have done this considering the app itself says you can choose from the other fixtures!
18-09-2018 20:10
Joined now tv months ago been so happy .Left 5star rating on trustpilot ,got 2 relatives to join total happiness till today ,
Sky advertised all championship games on sky tonight thought id be able to watch my local team, NO - red button only which now tv do not do ,Purchased 10month sport pass,will not renew and will leave when it expires feel slightly conned