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Anonymous User
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Re: pre-show adverts -> cancellation

Hi I need help me and my wife just brought a now tv the account is set up but cant watch it till payment details and address is done I have true doing this 15 times and keep getting the same thing payment not authorised but we have a 3month pass code was accepted but it wont let me continue can some one please help
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@Anonymous User wrote:
Hi I need help me and my wife just brought a now tv the account is set up but cant watch it till payment details and address is done I have true doing this 15 times and keep getting the same thing payment not authorised but we have a 3month pass code was accepted but it wont let me continue can some one please help

Hi and welcome to the forum @Anonymous User,

 

I'm not quite sure what your post has to do with the scope of this particular topic. But I given that this is a public forum (which can be accessed by anybody in the world) and you have an 'account' related issue (which is subject to the Data Protection Act), I suggest you contact a NOW TV representative via the forums 'Live Chat' facility and explain your problem to them...


The easiest way of contacting 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • Click on the blue 'Start Live Chat' button on the left of the web page.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers

Anonymous User
Not applicable

Hi @Anonymous User

 

I have replied to your other post.

 

Thanks

Andy