26-06-2017 22:06
Ha - that doesnt work
Support staff doesnt work - and they lie (ive got the save conversation proof)
Debiting my account works
What else do you suggest?
26-06-2017 21:30
Problem since the 21st May and you guys just dont give a (insert a word)
Still debiting my account ha - amazing how the payment system never goes down!!
26-06-2017 21:31
Problem since the 21st May and you guys just dont give a (insert a word)
Still debiting my account ha - amazing how the payment system never goes down!!
26-06-2017 21:52
Problem since the 21st May and you guys just dont give a (insert a word)
Still debiting my account ha - amazing how the payment system never goes down!!
26-06-2017 21:58
Please don't rant all over the forum @Anonymous User...
If you have a complaint, please refer to the official complaints procedure: https://help.nowtv.com/article/how-to-make-a-complaint
Regards
26-06-2017 22:28
@Anonymous User wrote:What else do you suggest?
Any customer of any service who feels they have pursued all reasonable actions to solve their issue but is still unhappy, their next step is.... cancel the service!
26-06-2017 22:42
I have 3 months of free sports and entertainment pass's to use
So I kinda wanna use them 🙂
Tip for people there - thats the max they will give you! (or so the support staff say)
26-06-2017 22:56
@Anonymous User
In order to escalate your issue, your topic has been moved out of the 'Entertainment' sub-section and into the 'Account, Offers & Promotions' sub-section.
Cheers
26-06-2017 23:05
@Anonymous User
Out of curiosity what devices are causing you the issues ?
Have you tried any other alternative nowtv supported devices ?
I have been using the nowtv black & smart boxes (3 no) for over 2 years and can honestly say i have never had any problems whatsoever.
My only major grievance with nowtv are the random intermittent freezing of the picture on the sports streams where there is a long on going thread in the sports pass section of the forum.
Where my Entertainment and Cinema passes stream perfectly fine.
26-06-2017 23:33