Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎29-09-2018 22:02

Payment details not accepted

Hi,

Trying to sign up but it's not accepting my billing details.

I've tried two different bank accounts both with sufficient funds (multiple times). And have also attempted to sign up under a different email address, neither worked.

Any help would be appreciated.

Thanks,

Hannah

2 REPLIES 2
Anonymous User
Not applicable

‎30-09-2018 24:38

Mine is doing the exact same since yesterday, trying to update card and keeps sayin some details are incorrect.its ridiculous

Anonymous User
Not applicable

‎06-10-2018 16:59

In response to Anonymous User's comment

I'm having the same problem. Also trying to sign up for broadband. Keeps telling me some of the card details are not valid! It's frustrating and extremely annoying. I've had an account previously with no problems. Tried online chat, but no response.