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Anonymous User
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Payment Details page not loading

I'm having a problem trying to update my payment details in order to get the sky sports pass ready for today's games. When I load the payment details page, after just 1 or two seconds it tells me "This is taking too long... NowTV might be too busy or unavailable at the moment. Try refreshing your browser"

Obviously I have tried refreshing my browser multiple times, to no avail. Is this a common issue amongst users that should be fixed soon, or is there a problem?

 

Regards

James

 

34 REPLIES 34
Anonymous User
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Same problem for me too, trying to buy a sports month pass

Anonymous User
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Same here and I can't find the link to the live chat, very dissapointing from nowtv

Anonymous User
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It looks like nobody can pay for a pass today 😞
Anonymous User
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I BOUGHT WEEK SPORTS PASS TO WATCH FOOTY TODAY ONCE ENTERED CODE STUCK ON HOLD ON A SEC SCREEN NOT HAPPY

Anonymous User
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Same issue here van buy a pass or check my card details been trying to buy a pass for over an hour now! 

Doesn't look like ill be able to watch my team! 

 

Really disappointed. 

Anonymous User
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I've just got mine working. Missed 3 minutes of the game 😠
Anonymous User
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@Anonymous User @Anonymous User @Anonymous User @Anonymous User @Anonymous User

 

Hi Welcome to the fourm ,this is a known issue we are currently working on fixing for updates, please see this link

https://help.nowtv.com/service-status/

Anonymous User
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This says solved? Can anyone point me to the solution? game is starting now 😞

Anonymous User
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Hi,

I have a very similar problem.

Both the payment details and 'Passes & vouchers' pages won't load. As a result I can't activate a pass and so I've missed the start of the game.

Live chat won't load either, so I can't ask Now TV to resolve.

Any update on this?

Aaron.

 

Anonymous User
Not applicable

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