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Anonymous User
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Payment Details page not loading

I'm having a problem trying to update my payment details in order to get the sky sports pass ready for today's games. When I load the payment details page, after just 1 or two seconds it tells me "This is taking too long... NowTV might be too busy or unavailable at the moment. Try refreshing your browser"

Obviously I have tried refreshing my browser multiple times, to no avail. Is this a common issue amongst users that should be fixed soon, or is there a problem?

 

Regards

James

 

34 REPLIES 34
Anonymous User
Not applicable

Wow . Just wow. Are these people for real?? 

Anonymous User
Not applicable

I'm having the same problem as well. 

Anonymous User
Not applicable

WTF!

 

Come on Now TV       please get this sorted

Anonymous User
Not applicable

Had the same problem.

Tried to make payment but the page just hung; I then noticed an email confirming payment.

However, the Sports Pass is still not active so I have paid the fee but still can't watch the game. 

Got in touch via live chat and was told to wait for an email to confirm this technical issue has been fixed.

Beyond fuming!

Anonymous User
Not applicable

Exactly the same issue and my son has now missed the Arsenal game which was the main purpose of purchasing the pass 😡

Very infuriating and disappointing for my son and would like to know what will be done about it.