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Anonymous User
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Parental Pin Number

I have forgotten the parental pin I set up when I registered - can you tell me how to reset ?

1 ACCEPTED SOLUTION
Simon-J
Community Manager
Community Manager

Hi there,

 

to avoid confusion we've updated the answer to this question:

 


@Anonymous User wrote:

I have forgotten the parental pin I set up when I registered - can you tell me how to reset ?


To reset your PIN:

 

1. Go to the "My Account" menu from the top of the page (you might be asked to sign in)

2. Choose "Settings & PINs"

3. Click the 3rd button in the list "Reset your PIN"

4. Enter your password

3. Choose a NEW Pin and enter the digits 

5. Click "Save PIN"

6. You're all set!

 

Note: Please remember this page is archived and you will not be able to reply to this post, to start a new post or if you have any questions about PINs post here

 

View solution in original post

97 REPLIES 97
Anonymous User
Not applicable
Ive forgot my parental pin when I signed up can you help me please
Anonymous User
Not applicable

@Anonymous User wrote:
Ive forgot my parental pin when I signed up can you help me please

Hi nikkilvsamylee,

 

Thanks for getting in touch.

 

I have sent you a private message with information on what we need to get your Parental Pin reset for you.

 

Thanks,

 

Shannon

NOW TV Team

Anonymous User
Not applicable
I was supposed to have been contacted about resetting my parental PIN but as yet no response from you Sky guys. Please help!
Anonymous User
Not applicable

Hi MoonGolf,

 

Thank you for your post.

 

As this is an account related matter I will be sending you a private message shortly.

 

Thanks,

 

Zaheer

 

NOW TV Team. 

Anonymous User
Not applicable

i'm still waiting for  contact from nowtv to reset parental pin which i'm sure i didn't set, why can it not be the same as the sky pin, and why can't i speak to someone?

 

Anonymous User
Not applicable

Hi Janicecross,

 

Thank you for your post.

 

Sorry to hear you are experincing issues with Parental Pin.

 

As this is account related I have sent you a private message.

 

Thanks,

 

Zaheer

 

NOW TV Team.

Anonymous User
Not applicable
I can't remember my sky pin so how do I reset it
Anonymous User
Not applicable

@Anonymous User we have reset these for you so now just log in via a computer, head to My Account and set new pins.

 

Thanks a lot.

 

Char

NOW TV Team

Anonymous User
Not applicable

Can somone help me re-set the parental pin on my tv box please??

Anonymous User
Not applicable

Hi Hayleysmith,

 

Thanks for getting in touch with us.

 

No problem at all, we can get this done for you. Could you please come onto our Live Chat service so we can ask you some security questions in order to do this for you. You can find this here and select the relevant options from the drop down menus.

 

Hope to hear from you soon!

 

Sal

NOW TV Team