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Anonymous User
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Re: Parental Pin Number

Hi johnbaker,

 

Thanks for getting in touch, sorry to hear you're experiencing difficulties.

 

The PIN would have been selected by you during your registration, however if you've forgotten it we can help you reset this.

 

For security reasons we can't provide this over Community. Please contact us via email or live chat using our Contact Us page, and select the relevant information from the drop down menus to come through to us.

 

Kind Regards,

 

Sal

NOW TV Team

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Anonymous User
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Re: Parental Pin Number

hi having same trouble as most, its asking me for a 4 digit pin but i never was asked or set one, cant watch any movies etc please can i get some help thanks.

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Anonymous User
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Re: Parental Pin Number

Hi johnbaker,

 

Sorry for the inconvenience caused!

 

Take a look at my post above yours and contact us through the link provided. We'll be able to ask you some security questions and get this reset for you.

 

Kind Regards,

 

Sal

NOW TV Team

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Anonymous User
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Re: Parental Pin Number

hi rich

i have completly forgoten my parental pin i need is there anyway you can email it to me 

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Henrik-B
NOW TV Team (Retired)

Re: Parental Pin Number

Hi mickey19944,

 

Thanks for the email.

 

We would not do that, I have sent you a private message about your issue.

 

Kind regards,

 

Henrik

NOW TV Team

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Anonymous User
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Re: Hi PennyLou, At the moment, Parental and Payment PINs c...

i had the same happen to me how do i contact anyone to resolve the problem 

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Aaron-S
NOW TV Team (Retired)

Re: Hi PennyLou, At the moment, Parental and Payment PINs c...

Hi yvonnebliss72,

 

Thanks for getting in contact with us.


 To get in contact with us regarding account related issues you will need to visit the Contact Us page and fill out the drop downs found there.

 

Regards,

 

Aaron

NOW TV Team

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Anonymous User
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Re: Parental Pin Number

can you help i have a parental pin activated on my account and have no idea of the pin number or how it was activated

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Aaron-S
NOW TV Team (Retired)

Re: Hi PennyLou, At the moment, Parental and Payment PINs c...

Hi yvonnebliss72,

 

Thanks for getting in contact with us.

 

Please be aware that I have answered your question here. Please refrain from double posting in the future.

 

Regards,

 

Aaron

NOW TV Team

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Anonymous User
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Re: Hi PennyLou, At the moment, Parental and Payment PINs c...

hey i have set up every thing but i dont know my parental pin and got the box im 20 years old but i can only watch kid shows on the now tv box because i dont know the pin

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