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Anonymous User
Not applicable

Re: Hi PennyLou, At the moment, Parental and Payment PINs c...

i'm still waiting for  contact from nowtv to reset parental pin which i'm sure i didn't set, why can it not be the same as the sky pin, and why can't i speak to someone?

 

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Anonymous User
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Re: Hi PennyLou, At the moment, Parental and Payment PINs c...

Hi Janicecross,

 

Thank you for your post.

 

Sorry to hear you are experincing issues with Parental Pin.

 

As this is account related I have sent you a private message.

 

Thanks,

 

Zaheer

 

NOW TV Team.

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Anonymous User
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Re: Hi PennyLou, At the moment, Parental and Payment PINs c...

I can't remember my sky pin so how do I reset it

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Char-A
NOW TV Team (Retired)

Re: Hi PennyLou, At the moment, Parental and Payment PINs c...

@Anonymous User we have reset these for you so now just log in via a computer, head to My Account and set new pins.

 

Thanks a lot.

 

Char

NOW TV Team

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hayleysmith
Advocate

Re: Hi PennyLou, At the moment, Parental and Payment PINs c...

Can somone help me re-set the parental pin on my tv box please??

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Anonymous User
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Re: Hi PennyLou, At the moment, Parental and Payment PINs c...

Hi Hayleysmith,

 

Thanks for getting in touch with us.

 

No problem at all, we can get this done for you. Could you please come onto our Live Chat service so we can ask you some security questions in order to do this for you. You can find this here and select the relevant options from the drop down menus.

 

Hope to hear from you soon!

 

Sal

NOW TV Team

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Anonymous User
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Re: Hi PennyLou, At the moment, Parental and Payment PINs c...

i just dont ever rember putting one on and ive gone to watch a film and this has all happened. Yeah great, what do you need ? 

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Aaron-S
NOW TV Team (Retired)

Re: Hi PennyLou, At the moment, Parental and Payment PINs c...

Hi SHARONROBIN53,

 

Thanks for getting in contact.

 

I'm not quite sure which issues you are experiencing as you don't seem to have posted in this thread before. However if you are having a pin issue, we can resolve this for you. As usual due to this being an account/security related issue we have to ask you to Contact Us securely via live chat or secure email.

 

Regards,

 

Aaron

NOW TV Team

 

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jmlcfc92
Advocate

Re: Hi PennyLou, At the moment, Parental and Payment PINs c...

Sorted my pin out my sister had alredy had the same problem it is now resolved thanks for your communication and help 

Joseph M Lee

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Anonymous User
Not applicable

Re: Parental Pin Number

Hi having same trouble as many it seems, cant watch any movies due to needing a pin which i did not even set or was not even given.

 

 Can't set a pin as an old one is needed which i dont have please can you help as can't use the service which i have paid for due to this, i have all info written down and nothing about a pin was asked or given thanks in advance.

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