27-11-2012 12:40
I have forgotten the parental pin I set up when I registered - can you tell me how to reset ?
Solved! Go to Solution.
05-08-2019 10:19
Hi there,
to avoid confusion we've updated the answer to this question:
@Anonymous User wrote:
I have forgotten the parental pin I set up when I registered - can you tell me how to reset ?
To reset your PIN:
1. Go to the "My Account" menu from the top of the page (you might be asked to sign in)
2. Choose "Settings & PINs"
3. Click the 3rd button in the list "Reset your PIN"
4. Enter your password
3. Choose a NEW Pin and enter the digits
5. Click "Save PIN"
6. You're all set!
Note: Please remember this page is archived and you will not be able to reply to this post, to start a new post or if you have any questions about PINs post here
20-08-2013 24:48
20-08-2013 10:24
@Anonymous User wrote:
Ive forgot my parental pin when I signed up can you help me please
Hi nikkilvsamylee,
Thanks for getting in touch.
I have sent you a private message with information on what we need to get your Parental Pin reset for you.
Thanks,
Shannon
NOW TV Team
10-10-2013 23:03
11-10-2013 16:48
Hi MoonGolf,
Thank you for your post.
As this is an account related matter I will be sending you a private message shortly.
Thanks,
Zaheer
NOW TV Team.
23-12-2013 20:33
i'm still waiting for contact from nowtv to reset parental pin which i'm sure i didn't set, why can it not be the same as the sky pin, and why can't i speak to someone?
23-12-2013 21:03
Hi Janicecross,
Thank you for your post.
Sorry to hear you are experincing issues with Parental Pin.
As this is account related I have sent you a private message.
Thanks,
Zaheer
NOW TV Team.
26-12-2013 6:57
26-12-2013 11:10
@Anonymous User we have reset these for you so now just log in via a computer, head to My Account and set new pins.
Thanks a lot.
Char
NOW TV Team
26-12-2013 18:25
Can somone help me re-set the parental pin on my tv box please??
26-12-2013 20:30
Hi Hayleysmith,
Thanks for getting in touch with us.
No problem at all, we can get this done for you. Could you please come onto our Live Chat service so we can ask you some security questions in order to do this for you. You can find this here and select the relevant options from the drop down menus.
Hope to hear from you soon!
Sal
NOW TV Team