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Anonymous User
Not applicable

Now tv box

Hi there my father 8n law has just brought a now tv box I set his details all up on my phone to register his box and notthing happening in am a little worried he needs this as he is disabled but the box won't work on the TV really need help
2 REPLIES 2
ukbobboy
Legend

@Anonymous User

 

Hi Leanne

 

The best thing you can do is contact Now TV's help chat, on behalf of your father-in- law, and ask them to walk you through the setup process, the URL is:-

 

https://help.nowtv.com/get-in-touch

 

 

UK Bob

schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

When you setup a new nowtv box for the first time you need to enter the email/username and password on the box when prompted on the TV screen together with wifi network password , as your Father in Law got this far ?

 

Any error message coming up on his TV screen ?

 

To see if the nowtv box has been recognised, if you go to the nowtv website and click on My Account then enter the email & password details that you have used to create an account and click on Manage Devices does the new box show on the device list ?

 

More information here how to setup a nowtv box.

 

https://help.nowtv.com/article/set-up-your-now-tv-box