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Observer

Now tv billed twice

Hey, so i have had a regular Now TV subscription for a few months with the movies for £9.99 a month, i not long had a samsung galaxy s6 and they gave me an offer of now TV for 3 months for £3 a £1 each month i logged on to my account and signed up for this offer however, after checking my bank statement today NOW TV has took the £1 from the offer plus the £9.99 subscription fee how come i have been billed twice?

 

Kind regards

Michael 

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Legend 5
Legend 5

Re: Now tv billed twice

@Dinomike86 I believe the most recent Samsung offer was the NOW TV Entertainment pass for £1 a month for three months. The entertainment pass is different from the movie pass and would be billed separately.

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I'm a Community Contributor not staff, so whilst I know a lot about the service I will be unable to help with any account issues.
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This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.