11-01-2017 9:57
11-01-2017 10:00
@Anonymous User
Welcome to the forum. That's usually an issue with NOW TV not being able to connect to their servers properly. Try turning off your broadband router for 10 mins to see if that helps. Also, if you are using a VPN or have made other changes to your broadband to make it look as if you are not in the UK (eg to watch Netflix US) then these will need removing for NOW TV to work properly.
If that doesn't work, post back with details of what devices you are trying to use it with and whether it happens on everything you try and play or just one particular thing and someone should be able to help.
11-01-2017 17:39
Hi and welcome to the forum ,
Sorry to hear you're having problems. First things first: -
Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!
Cheers
14-08-2017 18:16
14-08-2017 18:23
Hi and welcome to the forum @Anonymous User,
Sorry to hear you're having problems. First things first: -
Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!
Cheers
15-08-2017 17:40
15-08-2017 18:01 - edited 15-08-2017 18:07
@Anonymous User
Does the white light on the front of the box continually flashes ?
Are you based in the UK ?
I am not familiar with the three mobile router.
This is a bit of a long shot, but check if the nowtv box needs a software update by going into the box menu settings.
https://help.nowtv.com/article/app-not-working-on-now-tv-box