cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Not accepting card

I tried seven times to enter card details they've just lost a customer total amateurs in my opinion , ITS A TOTAL JOKE !!!!!!!!!!!!!!!
8 Replies
Anonymous User
Not applicable

TOTALLY AGREE!! USELESS
Anonymous User
Not applicable

I know and me it's bloody stupid! What a joke. Been trying for last hour and half! No help from now tv. Just lost my custom also!

Anonymous User
Not applicable

Hi @Anonymous User,

 

We're sorry for any inconvenience this has caused you.

 

We were aware of this issue as some of our customers were experiencing a similar issue, this however has been resolved.

 

Please can you try entering your card details again and it should have you up and running in no time.

 

Please click on the following link http://community.nowtv.com/t5/NOW-TV-Service-Status/Issue-with-payments-6th-February/m-p/352620#M228 to see updates on the NOW TV Help Forum.

 

Apologies once again.

 

Thanks,

 

Seema

NOW TV Team

Anonymous User
Not applicable

Totally useless, football game is about to start and no cards will work on mine and my husbands NOW TV accounts. Will miss the game now, furious!!
Anonymous User
Not applicable

Hi @Anonymous User,

 

We're sorry for any inconvenience this has caused you.

 

We were aware of this issue as some of our customers were experiencing a similar issue, this however has been resolved.

 

Please can you try entering your card details again and it should have you up and running in no time.

 

Please click on the following link http://community.nowtv.com/t5/NOW-TV-Service-Status/Issue-with-payments-6th-February/m-p/352620#M228 to see updates on the NOW TV Help Forum

 

Apologies once again.

 

Thanks,

 

Seema

NOW TV Team

Anonymous User
Not applicable

Been on the phone to sky, who can't help as nowtv are separate. No estimated time of fix. What a waste of time waiting in to watch the game. Poor service from one of the biggest company's in the world. Hope they compensate the fans who they target to pay for this service. Missing the goals as I write. Fuming.
Anonymous User
Not applicable

Just accepted my payment and watching the game
Anonymous User
Not applicable

Hi @Anonymous User,

 

We're sorry for any inconvenience this has caused you.

 

We were aware of this issue as some of our customers were experiencing a similar issue, this however has been resolved.

 

Please can you try entering your card details again and it should have you up and running in no time.

 

Please click on the following link http://community.nowtv.com/t5/NOW-TV-Service-Status/Issue-with-payments-6th-February/m-p/352620#M228 to see updates on the NOW TV Help Forum.

 

Apologies once again.

 

Thanks,

 

Seema

NOW TV Team