13-02-2018 20:11
14-02-2018 13:24
@Anonymous User
Welcome to the forum. Normally live chat is the quickest way to get device issues sorted, you might want to try again using a different browser and/or device (eg try on mobile or tablet instead of PC or vice versa). Failing that you could try the send a message option.
You can send the NOW TV Team a message or get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)
If all else fails post back and a member of the NOW TV Team should be able to help you directly eg @Tony-D