cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

No Movies pass showing but I have paid for it????

I have updated a pass for my entertainment package via iPad and this is showing via the app and on smart tv, however I have also updated my movies pass (4 months) but this was via PC and this only shows when I log into my account on the PC and is not showing on smart tv or app. I have signed into both systems using the same email and password.......... Anyone any ideas why the movies pass would not appear to be showing on iPad/smart tv? Don't really want to have to lose 4 months....

10 REPLIES 10
Anonymous User
Not applicable

Now tv took two lots of £9.99 within 6 minutes of each other and i still dont have a pass ive complained the 48 hours have passed in which im told to expect a reply with no response i have now cancelled all my passes i took a screen shot of my payments as proof