26-12-2015 14:06
Solved! Go to Solution.
28-12-2015 13:34
Hi @Kumnaa
Thanks for your post.
This could be due to you trying to cancel on a mobile device, We always reccomend that you use a PC/MAC to do this.
Cheers
Andy
28-12-2015 14:00
Sadly I'm away from home over Christmas/New Year so only had my phone/tablet to do it on.
28-03-2016 14:28