Hello @Anonymous User 🙂
Pop on to live chat and they will see what went wrong on theIr end. 🙂
- Click the link and the blue "get in touch" button.
- Select "anything else" to access live chat.
I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂