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Anonymous User
Not applicable

Log off of Now TV box remotely

Hi, I've recently split up with my girlfriend but she kept the Now TV box. The account is in my name and I pay for it, is there any way for me to remotely log out of the Now TV box so they can't access my account, watching TV at my expense? 

3 REPLIES 3
Soulcal24
Scholar 3

@Anonymous User
Login to your account and reset your password
schnapps
Legend 5
Legend 5

@Anonymous User

 

Remove the NowTV box from your Manage Devices.

 

https://help.nowtv.com/article/managing-my-devices

 

Also change your password.

 

https://help.nowtv.com/article/change-password

 

Would also recommend adding a payment PIN to your account.

 

https://help.nowtv.com/article/change-payment-pin-parental-pin-settings

SeeMoreDigital
Legend 5
Legend 5

Hi @Anonymous User,

 

This type of discussion crops up from time to time on the forum, so you're not alone...

 

Step 1: Change your password

Step 2: Create a 'Payment PIN'

Step 3: Remove your ex's device from 'Manage Devices'.

Step 4: Don't panic 😉

 

 

Cheers