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Anonymous User
Not applicable

‎19-03-2017 11:46

I want my account refunded immediately

I cancellled al passes 2 weeks ago to avoid payment but u have still took 3 different payments I want a refund with immmediate effect i deleted these passes this it not acceptable!
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2 REPLIES 2
caseyb1993
Legend 5
Legend 5

‎19-03-2017 11:55

@Anonymous User You are better jumping on live chat who will look into your account.

 

https://help.nowtv.com/article/Payment-date-no-broadband1

 

Click the link and then the green contact us button at the bottom. Then select "live chat".

Best on a PC/mac. 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
SeeMoreDigital
Legend 5
Legend 5

‎19-03-2017 12:06

Hi @Anonymous User,

 

Out of interest... Can you please confirm the method you used to cancel your NOW TV service(s). And the device you used to do it on?

 

 

Many thanks

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