17-10-2015 9:30
Hi,
How long are the entertainment/movies passes valid for? (the ones you get free with a now tv box) I do not want to be told a year from now that my pass has expired.
Thanks.
17-10-2015 9:54
@Anonymous User
They are stated as valid for 12 months from date of purchase so if you have any problems redeeming it within that time NOW TV will be able to help. However if you want to know the exact date the voucher expires you can ask NOW TV live chat to check for you.
to get to live chat go to the following help page and click the Contact Us button at the bottom of it, then you will find the button to talk to Live Chat.
http://help.nowtv.com/article/None-of-the-above-vouchers-and-offers
17-10-2015 18:37
02-03-2017 16:21
Sorry to comment on an old post - but I think it's a valid question! Where it says above you have 12 months from the date of purchase to use the code on a pass, how does Now TV know when you bought the pass?
02-03-2017 16:28
@Anonymous User wrote:Sorry to comment on an old post - but I think it's a valid question! Where it says above you have 12 months from the date of purchase to use the code on a pass, how does Now TV know when you bought the pass?
Provided you are able to provide proof of purchase (which is dated), NOW TV will honor their 12 month expiry limit 😉
02-03-2017 16:30
Thank you.