20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
06-12-2014 15:27
Hi @Anonymous User
Thanks for posting, sorry to hear you wish to cancel your account. I will send you an e-mail very shortly.
Thanks
Ranj
NOW TV Team
18-03-2015 17:03
PLease delete my account now. I do not want you to retain my bank details or send me emails. I do not want your service
19-03-2015 11:25
Hi @Anonymous User
Thank you for posting. I am very sorry to hear you wish to leave us, I can see that this has been done for you.
We hope you can join us again and enjoy our content.
Thanks
Ranj
NOW TV Team
13-04-2015 18:06
Will you be able to delete my account? I havent used any passes and just want all my details to be taken off the site.
Thank you,
Leah
14-04-2015 12:24
Hi @Anonymous User,
Thanks for getting in touch.
I have sent you an email regarding this.
Thanks,
Karl
NOW TV Team
21-06-2015 15:43
I would also like to have my account deleted please
22-06-2015 16:14
Hi @Anonymous User
I'll send you an email shortly.
Birgit
NOW TV Team
25-10-2016 8:22
Hi, I started my free trail yesterday and I don't find anything to watch my genre type so can you please email me the details to delete my account permanently. I have already cancelled my free trail but cannot find the details to delete my account please.
25-10-2016 9:20
@Anonymous User wrote:I have already cancelled my free trail but cannot find the details to delete my account please.
Hi @Anonymous User,
Given that you have an 'account' related issue (which is subject to the Data Protection Act), you will need to contact a NOW TV representative either via 'Email' or preferably via the forums 'Live Chat' facility and explain your requirements to them. All methods of contacting NOW TV can be found here: How To Contact NOW TV.
That being said, the easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
29-02-2016 24:34
I signed up to use nowtv but have not bought anything. however, nowtv still has my address and card details which I want to remove immediately. please do advise me on what i must do next.