How can I close my account and remove my details? I don't want my details to be stored after trial

[Anonymous User]

Hi,

How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.

Thanks

[Anonymous User]

Hi @Anonymous User 

Thanks for posting, sorry to hear you wish to cancel your account. I will send you an e-mail very shortly.

Thanks

Ranj

NOW TV Team

[Anonymous User]

PLease delete my account now. I  do not want you to retain my bank details or send me emails. I do not want your service

[Anonymous User]

Hi @Anonymous User 

Thank you for posting. I am very sorry to hear you wish to leave us, I can see that this has been done for you.

We hope you can join us again and enjoy our content.

Thanks

Ranj

NOW TV Team

[Anonymous User]

Will you be able to delete my account? I havent used any passes and just want all my details to be taken off the site.

Thank you,

Leah

[Karl-F]

Hi @Anonymous User, 

Thanks for getting in touch. 

I have sent you an email regarding this. 

Thanks, 

Karl 

NOW TV Team

[Anonymous User]

I would also like to have my account deleted please

[Anonymous User]

Hi @Anonymous User

I'll send you an email shortly.

Birgit

NOW TV Team

[Anonymous User]

Hi, I started my free trail yesterday and I don't find anything to watch my genre type so can you please email me the details to delete my account permanently. I have already cancelled my free trail but cannot find the details to delete my account please. 

[SeeMoreDigital]

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@Anonymous User wrote:

I have already cancelled my free trail but cannot find the details to delete my account please. 

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Hi @Anonymous User,

Given that you have an 'account' related issue (which is subject to the Data Protection Act), you will need to contact a NOW TV representative either via 'Email' or preferably via the forums 'Live Chat' facility and explain your requirements to them. All methods of contacting NOW TV can be found here: How To Contact NOW TV.

That being said, the easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -

• Click on the following: How To Contact NOW TV link.
• Click on the blue 'Start Live Chat' button on the left of the web page.
• A new 'What can we help you with today?' pop-up window should open up.
• Click on the 'Request Chat' button.

Cheers

[Anonymous User]

I signed up to use nowtv but have not bought anything. however, nowtv still has my address and card details which I want to remove immediately. please do advise me on what i must do next.