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Anonymous User
Not applicable

Help

My nephew (1 yrs old) just got hold of the remote n has activated the sky sports monthly pass (pressing random buttons) and now I have been charged, I have tried to deactivate it but can't I have cancelled it so I don't get charged again but I do not want this package is there anyway to cancel it and get a refund ???
3 REPLIES 3
4268
Legend 5
Legend 5

@Anonymous User pop on to chat they should be able to cancel the pass and refund. Then apply a payment pin. please contact Now chat via this link

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they are open 8 - midnight

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
Not applicable

Thank you so much, they've sorted it out for me 🙂
SeeMoreDigital
Legend 5
Legend 5

@Anonymous User wrote:
Thank you so much, they've sorted it out for me 🙂

Nice one @Anonymous User...

 

And if you havn't done-so already, don't forget @4268's recommendation to set-up that 'all important' PIN code. As it will be prevent others from purchasing additional NOW TV services without your consent! 😉