12-01-2018 16:16
12-01-2018 16:22
Hi @Anonymous User
Perhaps try a different HDMI port on the TV and if that doesn't work try a different HDMI cable.
https://help.nowtv.com/article/purple-screen-no-picture-on-now-tv-box
Out of curisoity what is the make and model of the TV that is showing the HDCP on screen message ?