03-12-2015 18:35
03-02-2016 11:41
I have noticed that today I have been charged 6.99 for the last 2 months, I had a free trial for 14 days and then had entered a code for 6 months of entertainment which is due to expire 27/06/16. Please could you look into this please
03-02-2016 12:39
Hi @Anonymous User
Thanks for your post.
Sorry to hear that 😞 I'll get this looked into for you and will email you shortly.
Birgit
NOW TV Team
08-06-2018 11:47
Happened to me too seems to happen to a LOT of people. Just been billed after canceling so called "free trial"
18-06-2016 21:52
18-06-2016 22:01 - edited 18-06-2016 22:02
Hi @Anonymous User
Thanks for your post and welcome to the forum. Live Chat can help with this. Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.
I hope this helps, if not please re-post and a member of the NOW TV Team/forum member will get you up and running
17-07-2016 17:55
I've been charged £50,94 for the last 3 months and I don't understand why! how can I get in touch with you to understand what's going on? Thanks
17-07-2016 18:05
Hi @Anonymous User
You can contact Live Chat by clicking on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.
Hope this helps
21-06-2016 13:30
Hi @Anonymous User
Just wondering if you managed to speak to live chat to sort this out ?
Thanks
Andy
21-06-2016 14:13
21-06-2016 14:14 - edited 21-06-2016 14:14
Hi @Anonymous User
Live Chat can help with this. Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.
Hope this helps