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Advocate

Forgot to cancel after trial.

Hi,

I used a two month trial for movies last year and forgot to cancel.
I haven't logged onto NowTv in over a month apart from today to finally cancel it.
The reason is that over Christmas we moved house and now have movies with our Sky subscription.
With all the stress of moving I completely forgot that I had the movies pass!
Please could I be refunded?

Many Thanks,

Laura

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Legend 5
Legend 5

Re: Forgot to cancel after trial.

@DiddyLaura Welcome to forum

 

Account matters can't be handled in open forum but you could try LIVE CHAT

 

http://help.nowtv.com/article/None-of-the-above-manage-my-account and click Contact Us in blue box bottom left


Please click on Thanks if I've helped. I'm a Community Contributor not staff.

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Legend 5
Legend 5

Re: Forgot to cancel after trial.

@DiddyLaura Welcome to forum

 

Account matters can't be handled in open forum but you could try LIVE CHAT

 

http://help.nowtv.com/article/None-of-the-above-manage-my-account and click Contact Us in blue box bottom left


Please click on Thanks if I've helped. I'm a Community Contributor not staff.

View solution in original post

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Advocate

Re: Forgot to cancel after trial.

Thanks for this, the refund is on the way now:)

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