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Anonymous User
Not applicable

FRAUDULENTLY TAKING PAYMENTS FROM MY BANK

I cancelled order months ago

 

NOW TV continue to frauduently take payment from my  account

 

PLEASE RESPOND AND PROVIDE TELEPHONE NUMBER FOR YOUR LEGAL DEPARTMENT

1 REPLY 1
SeeMoreDigital
Legend 5
Legend 5

Hi and welcome to the forum @Anonymous User,

 

NOW TV is a fully 'online service' which offers help to its customers via Live Chat, via Email or via this forum (by forum members, along with a comprehensive range of Help Centre articles). And as such, there is no telephone number...

 

That being said, provided you have not viewed any content after cancellation (which the NOW TV people will thoroughly check) you should be able to get all (or a proportion) of your subscription payments returned to you by contacting a NOW TV representative via the forums 'Live Chat' facility.

 

The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • Click on the blue 'Start Live Chat' button on the left of the web page.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers