Device Management - Removing Devices

[Anonymous User]

So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!

Annoying!

[Anonymous User]

I am also having the same problem, cannot remove any devices.  Tried on multiple browsers, very annoying.

[Anonymous User]

Hi @Anonymous User 

Thanks for getting in touch.

I will be emailing you shortly.

Kind regards,

Birgit

NOW TV Team

[Anonymous User]

Hi I have the same issue here too.

[Karl-F]

Hi @Anonymous User , 

Thanks for getting in touch. 

I have sent you an email regarding this.  

Karl 

NOW TV Team

[Anonymous User]

Hi, I am also experiencing the same issue. I've tried to remove devices on multiple browsers with no success, despite the confirmation message.

[UPDATE: resolved via Live Chat]

[Anonymous User]

I am also having the same problem, I'm trying to remove the iPad device but despite the pop up message saying it's deleted, it simply won't go. So I can't add a new device. Sky, please help!

[Anonymous User]

Hi @Anonymous User 

Thanks for contacting NOW TV.

This should be resolved for you now, but please let us know if we can help you further.

Thanks,

Steve

NOW TV Team 

[Anonymous User]

Thanks Steve, all sorted now

[Anonymous User]

Hi i have been having the same issue! please help

[Simon-J]

Hi @Anonymous User ,

Thanks for posting.

That shoudl now be sorted for you.

Thanks

Simon

NOW TV Team