Device Management - Removing Devices

[Stephen-L]

Hi @bobbob 

Thanks for your post.

We've completed this for you and you should be able to continue viewing.

Hope this helps.

Thanks,

Steve

NOW TV Team 

[mpd79]

Same problem here too 😞

KR's

MIke

[Ranj-S]

Hi @mpd79 

Thanks for posting, sorry to hear this is the issue.

Please check now as it should be resolved for you. Let us know if you have any further issues.

Thanks

Ranj

NOW TV Team

[mpd79]

HI, thank you for the very quick reply! THe only problem is I only wanted 1 device deleting, all my devices have now gone 😞 I need to get my origional NowTV box back on and the new one I am trying to add.

KR's Mike

[uk1]

I have three of my four allowed boxes currently registered, so not at the limit. I have two that are identically named by default, so wish to delete both of them and then add them one by so that I can then name them appropriately. If I'm reconnecting the same boxes will that count towards the monthly change allowance? Thanks.

[Nonameghgh]

I have the same issue

[Moot]

No email received. I have checked the junk mail too….

[jjlyon]

same issue, trying to remove a device and it not being removed.

[Sabrina-M]

Hi @mpd79 

Thanks for getting back to us.

Ranj would have completely removed all of your devices and provided you with a sufficient amount of changes so you can add back up 4 devices onto your account.

Thanks,

Sabrina

NOW TV Team

[Sabrina-M]

Hi @uk1 

Thanks for contacting NOW TV.

If you contact our Live Chat team they'll be able to provide you with more than enough changes so that you can rename your NOW TV Boxes.

Thanks,

Sabrina

NOW TV Team