19-08-2014 21:58
So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!
Annoying!
Solved! Go to Solution.
20-08-2014 21:53
Hi Jayjay66,
Thanks for your post.
Sorry to hear you're having trouble trying to remove and add devices.
An email will be sent to you shortly regarding this.
Thanks,
Sabrina
NOW TV Team
06-12-2014 17:49
Hi @Anonymous User
We are sorry for this and the inconvenience it causes to get this rectified. Please try to view on your desired devices as it should now be resolved.
Thanks
Ranj
NOW TV Team
07-12-2014 20:26
I'm having the same problem. Tried removing devices on my Mac on Chrome and Safari, no luck.
07-12-2014 21:07
Hi @Anonymous User ,
Thanks for getting in touch.
I have sent you an email regarding this.
Thanks,
Karl
NOW TV Team
09-12-2014 12:08
im having the same problem, have 4 registered deivces but unable to delete them,
thank you
09-12-2014 13:22
Hi @Anonymous User
Thanks for coming to the Community.
You should now be able to change and update your devices with no trouble.
Thanks,
Sabrina
NOW TV Team
09-12-2014 18:26
I seem to be having the same problem, it says "you have successfully removed the selected device" but the device is still there and I can't add another?
09-12-2014 19:14
Hi @Anonymous User ,
I have sent you an email regarding this.
Many Thanks,
Karl
NOW TV Team
10-12-2014 14:12
Can't remove any devices - "You can remove as many devices as you want at any time" . Apparently not... Can you help ? ( I get the confirmation that it's been deleted, but it still appears ).
Thanks.
10-12-2014 15:08
Hi @Anonymous User
Thanks for posting, sorry for the trouble this has caused. Can you try to watch on your desired device now as it should be resolved.
If you still have an issue. Please let us know.
Thanks
Ranj
NOW TV Team
10-12-2014 17:46
I have bought a Now Tv box but cant add it to my device list as it says I have to wait to next month and I have deleted all my devices and it still wont add?