Solved: Re: Device Management - Removing Devices - Page 26

pethead65 · ‎07-12-2014

Hi NOW TV team, it would be helpful to know if there is any generic help/info that could be given to customers with this issue.

Cheers @pethead65

Please click on Thanks if I've helped.
I'm a Community Contributor not staff, therefore I can help with issues about the service, but not account related issues.
If it solves the problem, please mark it as an accepted solution to help other members.
Thanks!

wyldermax · ‎07-12-2014

I'm having the same issue! can someone help me please!?! As I really want to watch elf.

Thanks

Fawaz · ‎07-12-2014

I'm having the same problem. Tried removing devices on my Mac on Chrome and Safari, no luck.

Karl-F · ‎07-12-2014

Hi @Fawaz ,

Thanks for getting in touch.

I have sent you an email regarding this.

Thanks,

Karl

NOW TV Team

bpool81 · ‎09-12-2014

im having the same problem, have 4 registered deivces but unable to delete them,

thank you

Sabrina-M · ‎09-12-2014

Hi @bpool81

Thanks for coming to the Community.

You should now be able to change and update your devices with no trouble.

Thanks,

Sabrina

NOW TV Team

unistudent218 · ‎09-12-2014

I seem to be having the same problem, it says "you have successfully removed the selected device" but the device is still there and I can't add another?

Karl-F · ‎09-12-2014

Hi @unistudent218 ,

I have sent you an email regarding this.

Many Thanks,

Karl

NOW TV Team

evansdm · ‎10-12-2014

Can't remove any devices - "You can remove as many devices as you want at any time" . Apparently not... Can you help ? ( I get the confirmation that it's been deleted, but it still appears ).

Thanks.

Ranj-S · ‎10-12-2014

Hi @evansdm

Thanks for posting, sorry for the trouble this has caused. Can you try to watch on your desired device now as it should be resolved.

If you still have an issue. Please let us know.

Thanks

Ranj

NOW TV Team