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Hi NOW TV team, it would be helpful to know if there is any generic help/info that could be given to customers with this issue.
Cheers @pethead65
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I'm having the same issue! can someone help me please!?! As I really want to watch elf.
Thanks
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I'm having the same problem. Tried removing devices on my Mac on Chrome and Safari, no luck.
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Hi @Fawaz ,
Thanks for getting in touch.
I have sent you an email regarding this.
Thanks,
Karl
NOW TV Team
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im having the same problem, have 4 registered deivces but unable to delete them,
thank you
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Hi @bpool81
Thanks for coming to the Community.
You should now be able to change and update your devices with no trouble.
Thanks,
Sabrina
NOW TV Team
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I seem to be having the same problem, it says "you have successfully removed the selected device" but the device is still there and I can't add another?
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Can't remove any devices - "You can remove as many devices as you want at any time" . Apparently not... Can you help ? ( I get the confirmation that it's been deleted, but it still appears ).
Thanks.
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Hi @evansdm
Thanks for posting, sorry for the trouble this has caused. Can you try to watch on your desired device now as it should be resolved.
If you still have an issue. Please let us know.
Thanks
Ranj
NOW TV Team
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