19-08-2014 21:58
So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!
Annoying!
Solved! Go to Solution.
20-08-2014 21:53
Hi Jayjay66,
Thanks for your post.
Sorry to hear you're having trouble trying to remove and add devices.
An email will be sent to you shortly regarding this.
Thanks,
Sabrina
NOW TV Team
26-11-2014 22:44
I too am having this same issue. It says i have removed a device, yet when i go down to the ranage devices area, it still shows 4 deices registered.
Any help would be great. Thanks
27-11-2014 9:45
i too am having trouble removing devices, can this be fixed please?
Thank you in advance
27-11-2014 13:59
Hi @Anonymous User ,
Thanks for getting in touch.
I have sent you an email regarding this.
Karl
NOW TV Team
27-11-2014 13:15
Hi @Anonymous User ,
Thanks for getting in touch.
An email has been sent to you regarding this.
Thanks,
Karl
NOW TV Team
05-12-2014 24:19
27-11-2014 13:08
I am having the same problem. "I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device" The thread shows the Now TV team sending individuals emails but this does not help me.
27-11-2014 16:18
Hi @Anonymous User
Thanks for getting in touch.
I have sent you an email regarding this.
Many Thanks,
Karl
NOW TV Team
27-11-2014 16:36
Thank you. Email recieved and problem solved.
Thanks
Moot
27-11-2014 23:44
28-11-2014 12:11
Hi Sharkey88,
Thanks for getting in touch. sorry to hear that you're having issues with your devices.
As this is an account related query, I am going to email you shortly regarding this.
I hope that this helps.
Regards,
Michael
NOW TV Team