19-08-2014 21:58
So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!
Annoying!
Solved! Go to Solution.
20-08-2014 21:53
Hi Jayjay66,
Thanks for your post.
Sorry to hear you're having trouble trying to remove and add devices.
An email will be sent to you shortly regarding this.
Thanks,
Sabrina
NOW TV Team
18-11-2014 18:14
Hi I am recieving the message today but am using on one of my four registered devices.
Tried to remove just incase but it says deleleted but still shows help please
18-11-2014 18:58
Hi @Anonymous User
I have sent you an email regarding this.
Hope that helps.
Kindest regards,
Rich
The NOW TV Team
18-11-2014 19:51
same prob here,tried to remove two devices.say's removed still showing
any help would be apreciated
18-11-2014 21:39
Hi @Anonymous User
Thanks for getting in touch.
You should now be able to add and remove your devices with no problem.
Thanks,
Sabrina
NOW TV Team
19-11-2014 22:32
@Anonymous User wrote:So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!
Annoying!
Im having the same problems and need nowtv to help me get rid of devices, need help
jammin47
20-11-2014 11:00
Hi @Anonymous User
I will send you an e-mail very shortly.
Please keep an eye out on your e-mail account.
Thanks
Ranj
NOW TV Team
21-11-2014 22:46
22-11-2014 11:58
Im also having trouble removing devises.. Ive managed to remove 1 but 1 other that im trying to remove keeps on saying its removed but its still there...Ive been trting for over 2 months now & its still saying Devise Removed but it isnt... Could you send me the details on how to remove it perminantly as its getting a little annoying ....
Thanks John...
22-11-2014 13:14
Hi @Anonymous User and @Anonymous User
Thanks for your posts.
We have reset your devices and you should now be able to continue viewing NOW TV.
Please note that you can only make one change to your registered devices every calendar month.
Thanks,
Steve
NOW TV Team
23-11-2014 20:03