Device Management - Removing Devices

[Anonymous User]

So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!

Annoying!

[Anonymous User]

Hi I am recieving the message today but am using on one of my four registered devices.

Tried to remove just incase but it says deleleted but still shows help please

[Anonymous User]

Hi @Anonymous User 

I have sent you an email regarding this.

Hope that helps.

Kindest regards,

Rich

The NOW TV Team

[Anonymous User]

same prob here,tried to remove two devices.say's removed still showing

any help would be apreciated

[Anonymous User]

Hi @Anonymous User 

Thanks for getting in touch.

You should now be able to add and remove your devices with no problem.

Thanks,

Sabrina

NOW TV Team

[Anonymous User]

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@Anonymous User wrote:

So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!

Annoying!

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Im having the same problems and need nowtv to help me get rid of devices,  need help

jammin47

[Anonymous User]

Hi @Anonymous User 

I will send you an e-mail very shortly.

Please keep an eye out on your e-mail account.

Thanks

Ranj

NOW TV Team

[Anonymous User]

I too am having the same issue. Says it has removed yet still listed and cannot add new device. Please fix

[Anonymous User]

Im also having trouble removing devises.. Ive managed to remove 1 but 1 other that im trying to remove keeps on saying its removed but its still there...Ive been trting for over 2 months now & its still saying Devise Removed but it isnt... Could you send me the details on how to remove it perminantly as its getting a little annoying ....

Thanks John...

[Anonymous User]

Hi @Anonymous User and @Anonymous User 

Thanks for your posts.

We have reset your devices and you should now be able to continue viewing NOW TV.

Please note that you can only make one change to your registered devices every calendar month.

Thanks,

Steve

NOW TV Team 

[Anonymous User]

Thanks for the fast response.. Everything is now working great again..