19-08-2014 21:58
So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!
Annoying!
Solved! Go to Solution.
20-08-2014 21:53
Hi Jayjay66,
Thanks for your post.
Sorry to hear you're having trouble trying to remove and add devices.
An email will be sent to you shortly regarding this.
Thanks,
Sabrina
NOW TV Team
25-03-2015 12:57
Hi i have just piaded for the entertainment package on now tv, but can do active my devices it says all are used but on my account there all unused. can u reset so i can set up all 4 again please.
06-09-2015 10:45
Good day,
i am currently having the same problem.
At the moment I only have1 device registered but whenever i try to use my ipad mini, it says that i have too many device registered.
07-09-2015 16:37
Hi @Anonymous User
Thanks for your post and sorry about the delayed reply.
I believe your issue is now sorted.
If there's anything else, please let us know 🙂
Birgit
NOW TV Team
08-09-2015 6:33
Any chance someone can sort my issue i posted last week?
08-09-2015 19:31
Hi @Anonymous User
Very sorry about that 😞
I'll get this looked into and email you shortly.
Birgit
NOW TV Team
08-09-2015 22:08
Thanks Birgit, that's sorted it! 😊
27-08-2014 21:44
I'm having the same problem - can't remove any devices 😕
28-08-2014 10:32
Hi @Anonymous User
Thanks for posting and sorry to hear you're having issues with removing a device.
This has now been sorted for you and you can add you desired device to your account.
Regards
Ranj
NOW TV Team
25-03-2015 15:41
HI i am having same problem my account online is saying unused slots on all 4 devices but when i got to active my now tv box(as i have just paided for entertainment package) it saying maximum devices registered please help.
26-03-2015 16:04
Hi @Anonymous User
Thanks for your post.
I have heard that your issue is now resolved. If you need further assistance, please let us know 🙂
Cheers,
Birgit
NOW TV Team